
Terms & Conditions for LockSnap
Last Updated: November 14, 2025
1. Acceptance of Terms
Welcome to LockSnap, operated by ISTEPS UK LTD ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of the LockSnap mobile application ("App") and related services. By downloading, installing, accessing, or using the App, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the App and should uninstall it immediately.
2. Description of Service
LockSnap is a security monitoring application for Android devices that:
- Automatically captures photos when unauthorized unlock attempts are detected
- Monitors device security events using Android's Device Administrator API
- Provides a foreground service that runs continuously to detect security events
- Offers premium subscription features for enhanced functionality
- Stores captured photos and security logs locally on your device
3. Eligibility
3.1 Age Requirements
You must be at least 13 years old to use the App. If you are under 18, you represent that you have obtained parental or guardian consent to use the App.
3.2 Device Requirements
The App requires Android 10 (API level 29) or higher, a device with a camera, and certain system permissions to function (see Section 4).
3.3 Account Requirements
The App does not require user registration or account creation. No personal account information is collected or stored.
4. Required Permissions and System Access
4.1 Device Administrator
The App requires Device Administrator privileges to function. By using the App, you grant the App Device Administrator access, which allows it to monitor device unlock events, detect failed authentication attempts, and monitor device security state changes.
Important: Device Administrator access is required for core functionality. If you revoke this access, the App's security monitoring features will not work.
4.2 Required Permissions
- Camera: To capture security photos
- Foreground Service: To run the security monitoring service continuously
- Boot Receiver: To automatically restart the service after device reboot
- Battery Optimization Exemption: To prevent the system from stopping the service
- Notifications: To display security alerts (Android 13+)
4.3 Optional Permissions
- Location: For location tagging of photos (if enabled)
- SMS: For "Find Device" feature (if enabled)
- Phone: For "Call Me Back" mode (if enabled)
- Biometric: For biometric authentication to protect app access
5. Acceptable Use
5.1 Permitted Uses
Personal security monitoring of your own device, protecting your device from unauthorized access, or monitoring security events on devices you own or have explicit permission to monitor.
5.2 Prohibited Uses
- Monitor Devices Without Consent: Use the App to monitor devices you do not own or have explicit permission to monitor.
- Illegal Activities: Use the App for any illegal purpose or in violation of any laws.
- Privacy Violations: Use the App to violate the privacy rights of others.
- Reverse Engineering: Attempt to reverse engineer, decompile, or disassemble the App.
- Tampering: Modify, adapt, or create derivative works of the App.
- Interference: Interfere with or disrupt the App's functionality.
- Unauthorized Access: Attempt to gain unauthorized access to any part of the App.
- Data Mining: Use automated systems to extract data from the App.
- Commercial Use: Use the App for commercial purposes without our written permission.
5.3 Legal Compliance
You are solely responsible for ensuring that your use of the App complies with all applicable laws, regulations, and third-party rights in your jurisdiction (e.g., GDPR, CCPA, surveillance laws).
6. Premium Subscriptions
6.1 Subscription Plans
The App offers premium subscription plans (monthly and yearly). Details are displayed in the App.
6.2 Payment and Billing
All payments are processed through Google Play Billing. ISTEPS UK LTD does not process or store your payment information. Subscriptions automatically renew unless cancelled.
6.3 Cancellation
You can cancel your subscription at any time through Google Play Store settings. Cancellation takes effect at the end of the current billing period.
6.4 Subscription Changes
ISTEPS UK LTD reserves the right to modify, suspend, or discontinue premium features at any time with reasonable notice when possible.
7. Intellectual Property Rights
7.1 Our Rights
The App, including all content and technology, is owned by ISTEPS UK LTD. You do not acquire any ownership rights by using the App.
7.2 Your Content
Photos and data captured by the App are your property. We do not claim ownership of your photos or data.
7.3 License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use.
8. Disclaimers and Limitations of Liability
8.1 Service Availability
The App is provided "as is" and "as available." ISTEPS UK LTD reserves the right to modify or discontinue the App at any time.
8.2 No Warranty
THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
8.3 Security Monitoring Disclaimer
The App is a security monitoring tool and is not a guarantee of device security. We do not guarantee it will detect all events or prevent unauthorized access.
8.4 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISTEPS UK LTD SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APP.
8.5 Indemnification
You agree to indemnify and hold harmless ISTEPS UK LTD from claims arising out of your use of the App or violation of these Terms.
9. Privacy
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
10. Third-Party Services
10.1 Google Play Services
The App uses Google Play Services. Your use of these services is subject to Google's Terms of Service and Privacy Policy.
10.2 Third-Party Links
The App may contain links to third-party services. ISTEPS UK LTD is not responsible for their content or practices.
11. Updates and Modifications
11.1 App Updates
ISTEPS UK LTD may release updates that are mandatory for continued use.
11.2 Terms Updates
ISTEPS UK LTD may modify these Terms at any time. Your continued use constitutes acceptance of the modified Terms.
12. Termination
12.1 Termination by You
You may stop using the App at any time by uninstalling it and cancelling subscriptions.
12.2 Termination by Us
ISTEPS UK LTD may terminate your access for violations or technical reasons.
12.3 Effect of Termination
Upon termination, your license ceases and you must uninstall the App.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of England and Wales.
13.2 Dispute Resolution Process
Disputes may be resolved through mediation or arbitration in accordance with UK law.
13.3 Exceptions
Disputes related to IP rights or seeking injunctive relief are not subject to arbitration.
14. General Provisions
These Terms and the Privacy Policy constitute the entire agreement.
14.1 Entire Agreement
Complete agreement between you and ISTEPS UK LTD.
14.2 Severability
Enforceability of remaining provisions if one is found invalid.
14.3 Waiver
Failure to enforce a provision is not a waiver.
14.4 Assignment
ISTEPS UK LTD may assign these terms without restriction.
14.5 Force Majeure
No liability for failures beyond reasonable control.
14.6 Contact Information
Company: ISTEPS UK LTD
Email: hello@isteps.net
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
15. Special Provisions for Specific Regions
15.1 UK and EEA Users
You have certain consumer rights and the right to withdraw within 14 days of installation.
15.2 California Users
You have rights under the CCPA, including the right to opt-out of the sale of personal information.
16. Acknowledgment
By using the App, you acknowledge that you have read and understood these Terms and agree to be bound by them.
Note: These Terms & Conditions are specific to the LockSnap application. For information about Google Play's terms, please review Google Play's Terms of Service.
